This emerges as the effective solution for corporate consumers because it permits the customer to hold the call on one phone and endure the call from the other.
The Multi-tenant PBX Cloud platform has established multiple rules for calls management. Perhaps, it can route the calls to another target due to the reasons like No Answer, Unavailable and others. Your business can also configure the personalized rules to meet the communication needs of your customers.
Several customer engagement features are offered by the Multi-tenant PBX Cloud platform to help you to grow the business. This also involves the speed dial settings, phonebooks, and music management for several clients.
As the companies strive to achieve the unified communications at their workstations, it is now necessary to have the multiple add-on components to support a variety of communication devices via your Multi-tenant PBX Cloud platform. Additional components include mobile apps, API integration, Webphone plugin, and much more.
Through your Multi-tenant PBX Cloud platform, new concepts and opportunities can be raised but your business must have a developer who integrates all these features.